Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Our Commitment to Your Privacy
We collect only what we need, store it securely, never sell your data, and give you full control over your information. This policy is written in plain language so you can easily understand how we handle your data.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out the project intake form (Hire Us), use our live chat feature, or contact us via email or phone. This may include your name, email address, phone number, company name, and project details. We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information
We use the information we collect to respond to your project inquiries and provide development services, communicate with you about your project status and requirements, improve our website and services, send occasional updates about our services (only with your consent), and comply with legal obligations. We do not use your personal information for automated decision-making or profiling purposes.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements. We may also disclose information if required by law, court order, or governmental authority. Any third-party tools we use (analytics, hosting) are governed by their own privacy policies.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure server infrastructure, API key authentication, and restricted access controls. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Essential cookies are required for the website to function properly. Analytics cookies help us understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
6. Live Chat Data
Our website features a real-time live chat system. Messages exchanged through this feature are stored securely on our servers to allow for continuity of conversation and quality assurance. Chat sessions are identified by an anonymous visitor ID. We do not share chat conversation data with third parties. You may request deletion of your chat history by contacting us directly.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information. We are committed to protecting the privacy of young people.
8. International Data Transfers
Our services are operated from Bangladesh. If you are accessing our website from outside Bangladesh, please be aware that your information may be transferred to, stored, and processed in Bangladesh. By using our services, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy.
9. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal information (subject to legal requirements), withdraw consent for processing where consent is the basis, and receive a copy of your data in a portable format. To exercise any of these rights, please contact us at md.sanaulhawk@gmail.com.
10. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply our endorsement of the linked site or its privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
Privacy Questions or Requests?
To exercise your data rights, request deletion, or ask any privacy-related questions, reach out to us directly.